Booking Terms and Conditions
Definitions. In the following “we” or “us” means Nos Da Inns, and “you” means the person whose name is on the Accommodation Booking Form and who has signed to accept these conditions on behalf of all the persons for whom accommodation is required. “Arrival date” is the day preceding the first night for which accommodation is being booked, whether or not you or any of your party actually arrive.
Payment of Deposit. You will pay a 10% deposit of the whole booking. No booking contract exists between you and us until the deposit is received by us.
Payment of Balance. The difference between the total accommodation charges and the deposit will become payable by you to us 4 weeks prior to your arrival date, or on a date agreed by us at the point of booking. This will be charged to your card on this date.
Your Cancellation. If you cancel a booking at any time, the 10 % deposit paid is not refundable. Any cancellations made after the balance has been paid (4 weeks prior to arrival) are also non-refundable In the event of any other cancellation by you, including not arriving at all, this balance is still non-refundable. It is strongly recommended that you take out your own cancellation insurance at the time of booking.
Our Cancellation. If for any reason we have to cancel the booking, we will endeavour to make alternative arrangements in consultation with you. If you are not happy with these alternatives, we will refund all payments you have made, but that will be the limit of our liability.
You are required to provide us with valid CREDIT card details if you pay by Bank Transfer/ Cash or Cheque - this card will be charged in the event of any damage or fines incurred by your Group.
Groups. From the time of booking until the end of your stay with us, you will be responsible to ensure that all members of your group comply with these terms and conditions. On your arrival, this responsibility may be delegated to a designated group leader, who should inform us accordingly. You, or your designated group leader, will be responsible for discipline and adequate supervision of all group members at all times. Any damage caused by your group will be charged to the credit card used to make the booking. £100 will be charged to your credit card if any evidence of smoking is found in any room you or your group occupy, this includes tampering with smoke detectors. Any fire extinguishers set off or unsealed by your group will be charged at a rate of £50 per fire extinguisher. Any vomit that has to be cleaned up by our staff will be charged at £25. Any extra unnecessary cleaning such as food fights, bed wetting, etc will also be charged £25.00 per incident.
Non – payment of these charges will result in group being asked to leave and being barred from staying in the future.
Responsibilities during Your Stay. We will endeavour to do all that is reasonable to ensure that you, your party and their belongings are safe and secure during your stay, but we cannot accept any liability for any accidents beyond our control or for any loss of your property. We provide a baggage store area, and it is your responsibility to use this as you consider appropriate. You will be liable for any loss or damage to our property caused by you or any members of your party and any incurred costs will be paid for by you and/or your group.
Smoking will not be permitted anywhere in the building. Alcohol is available to purchase at our licensed bar but it is NOT PERMITTED to bring your own alcohol onto our premises, any found in the rooms will be confiscated and returned at the end of your stay.
Non-residents. Non-residents are not permitted upstairs at any time or in the bar area after 23.00hrs.
What to Bring With You. We provide all bedding, consisting of sheets, pillows and duvets. We also provide towels in the private rooms (towels are available for hire in dormitories). For reasons of hygiene, you are not allowed to use your own bedding or sleeping bags.
Acceptance of the Terms & Conditions. You must agree with these terms and conditions in order to book your accommodation with us. Please return a signed copy of these Terms & Conditions to us by email or bring it with you when you check in.
We hope you understand the reasons for these terms and conditions, which we have tried to make as clear and fair as possible. We all look forward very much to seeing you, and hope you enjoy your stay. If you have any queries, problems or changes to discuss between now and your arrival, please do not hesitate to contact us.
NosDa, 53-59 Despenser Street, Riverside, Cardiff, CF11 6AG
Tel: 00 44 (0)29 20 378866