Accommodation Booking Terms & Conditions

1. Definitions.  In the following “we” or “us” means Cardiff Backpacker Ltd. And “you” means the person whose name is on the Accommodation Booking Form and who has signed to accept these conditions on behalf of all the persons for whom accommodation is required.  “Arrival  date”  is the day preceding the first night for which accommodation is being booked, whether or not you or any of your party actually arrive.
2. Payment of Deposit.  You will pay a 50% deposit of the whole booking.  No booking contract exists between you and us until the deposit is received by us.
3. Payment of Balance.  The difference between the total accommodation charges and the deposit will become payable by you to us 2 weeks prior to your arrival date, or on a date agreed by us at the point of booking.
4. Your Cancellation.  If you cancel a booking at any time, the deposit paid is not refundable.  At least 48 hours’ notice of the arrival date is required if you wish to cancel any number of persons and/or nights so that no further payment is due from you to us for that which is cancelled.  In the event of any other cancellation by you, including giving us less than 48 hours’ notice and not arriving at all, you will still need to pay us the total accommodation charges.  It is strongly recommended that you take out your own cancellation insurance at the time of booking.
5. Our Cancellation.  If for any reason we have to cancel the booking, we will endeavour to make alternative arrangements in consultation with you.  If you are not happy with these alternatives, we will refund all payments you have made, but that will be the limit of our liability.
6. Groups.  From the time of booking until the end of your stay with us, you will be responsible to ensure that all members of your group comply with these terms and conditions.  On your arrival, this responsibility may be delegated to a designated group leader, who should inform us accordingly.  You, or your designated group leader, will be responsible for discipline and adequate supervision of all group members at all time.
7. Responsibilities during Your Stay.  We will endeavour to do all that is reasonable to ensure that you, your party and their belongings are safe and secure during your stay, but we cannot accept any liability for any accidents beyond our control or for any loss of your property.  We provide lockers and a baggage store area, and it is your responsibility to use these as you consider appropriate.  You will be liable for any loss or damage to our property caused by you or any members of your party and any incurred costs will be paid for by you and/or your group.  Smoking is permitted in the lounge and dining areas, but for reasons of safety and health, strictly nowhere else in the building. Alcohol is available to purchase at our licensed bar but it is not permitted to bring your own alcohol onto our premises.
8. What to Bring With You.  We provide all bedding, consisting of sheets, pillows and duvets.  For reasons of hygiene, you are not allowed to use your own bedding or sleeping bags.  Towels are available for hire at a £1.00 charge and a £5.00 refundable deposit.  A small shop is situated in the hostel, where basic toiletries are available for sale.
9. Acceptance of the Terms & Conditions.  You must agree with these terms and conditions in order to book your accommodation with us.  Please return a signed copy of these Terms & Conditions to us by mail or fax.